I have no idea why Ubisoft Connect doesn't create a duplicate instance on the list with one or the other checked like the other launchers, but all I know is it allowed me to sign into Connect without encountering the error again.įYI I also reinstalled the current version of Ubisoft Connect prior to making the following changes, since I had an 'A Ubisoft service is not available at the moment' error when I initially ran whatever version of Connect I had installed prior to upgrading to Windows 11, but I believe the issue is with whatever the default Windows Firewall settings Ubisoft Connect requests that Windows 11 either resets or changes when upgrading (not Connect). I normally wouldn't look to check this box, but I skimmed the rest of the list and it seemed like my other game launchers had a duplicate instance of the same launcher in the list, but each only had either Private or Public checked, which I assume is the same as checking both boxes for the same app. Look for Ubisoft Connect in the list - mine had the checkbox under Public unchecked. Click 'Allow an app through firewall' which will open a another window.

To resolve my problem, I had to adjust settings under Firewall & network protection section of the Windows Security settings app. I'm not sure if this will help for your issue, but I'm also using Windows 11 and couldn't even sign into Ubisoft Connect after upgrading to it!

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